Dear EN,
I read with interest the article ‘The struggle to fit in’ by David Binder in the September issue of en. Several years ago our church leaders decided that perhaps our congregation was not as welcoming as it could be and so, after some discussion, certain measures were put in place.
These were: The church is made absolutely ready before the service so that we are ready to welcome everyone.
Two people welcome at the door, and this means a proper welcome; not just handing out books. Visitors are identified and their needs met (toilet, drinks, etc.).
A third person is there to show people to their seats.
Tea and coffee is available before and after the service and those serving engage with the people who come, not just giving out drinks. Water and squash are available all the time.
During the service visitors looking for the crèche, toilets, etc. are actively helped.
If parents do not want to use the crèche, babies are welcomed in the service. Those preaching or leading might even say, when babies are making a noise, that they are welcome to stay. Very few parents will willingly disrupt a service. The rest of us are encouraged not to turn round and stare!
At the end of the service our pastor goes immediately to the back and welcomes newcomers, inviting them to stay for refreshments. We are all encouraged not to leave anyone looking lost and alone.
A couple of people each week volunteer to invite a group, consisting of both regulars and newcomers, back to lunch.
Contact details are sought gently, so as not to scare people off!
Yours sincerely,
